Question 1

Do you provide free quotes?

Accepted Answer

Yes. We offer free, no-obligation quotes. We’ll come out, assess the space, discuss colours and finishes, and provide a clear written estimate.

Question 2

Are you registered to operate as a painter in Western Australia?

Accepted Answer

Yes. Hearth Painting is properly registered, licensed, and insured to operate in Western Australia.
In WA, painters must be registered with the government when carrying out painting work over a certain value (currently $1,000).

This registration ensures the painter has met requirements around experience, financial responsibility, and professional standards.

Unfortunately, some painters operate without registration and may legally only carry out very small jobs. Hiring an unregistered painter for larger work can expose homeowners to risk and may leave you with little protection if something goes wrong.

If you ever want to check whether a painter is properly registered in Western Australia, you can search the public register through the government licensing authority:
Building and Energy WA – Find a Registered Painter

https://www.commerce.wa.gov.au/building-and-energy(https://www.commerce.wa.gov.au/building-and-energy)
If you suspect someone is carrying out unregistered painting work above the legal limit, the same authority allows reports to be submitted.

Choosing a registered, licensed, and insured painter helps ensure your project is completed professionally and within WA regulations.

Question 3

What areas do you service?

Accepted Answer

We service Mandurah, the Peel region, and surrounding areas. If you're unsure whether we cover your location, feel free to get in touch.

Question 4

Are you Insured?

Accepted Answer

Yes. Hearth Painting is fully insured.

Insurance is important because it protects both the homeowner and the painter. While professional painters take great care with your property, accidents can happen during any construction or maintenance work.

Proper insurance ensures that if something unexpected occurs, you are protected and the issue can be resolved without risk to the homeowner.

Working with an insured painter gives you peace of mind that you are hiring a professional business that takes responsibility for its work.

Question 5

How long will my painting project take?

Accepted Answer

It depends on the size and preparation required. A single room may take 1–2 days, while full interior repaints or new builds can take longer.

We provide a clear timeline before starting.

Quality painting isn’t just about applying paint — preparation, proper drying time between coats, and careful finishing all play an important role in achieving a long-lasting result.
We always provide an estimated timeline before starting and keep you updated as the job progresses.

If you have a deadline or need work completed by a certain date, please let us know early. We’ll always do our best to accommodate where possible. However, painting a full house at very short notice can be difficult to schedule, especially during busy periods.

Our focus is always on delivering a high-quality finish rather than rushing the process, but we will always do our best to work with your timeframe where we can.

Question 6

Do you help with choosing paint colours?

Accepted Answer

Yes. Many clients find colour selection overwhelming. We’re happy to guide you based on lighting, existing finishes, and the style of your home.

Question 7

What type of paint finishes do you recommend?

Accepted Answer

It really depends on the space, the colour chosen, the lighting, and how the room is used.
Generally speaking:
 • Matt – gives a soft, modern look and can help hide minor imperfections in walls.
 • Low sheen – a popular option for many interior walls as it offers a bit more durability and is easier to wipe down.
 • Semi-gloss or gloss – commonly used for doors, trims, and cabinetry because it’s tougher and cleans easily.
Different homes, colours, and surfaces can suit different finishes, so we always talk it through with you to make sure the result looks right and performs well over time.

Question 8

Should bathrooms be painted in matt?

Accepted Answer

Usually no.

Bathrooms and wet areas benefit from low sheen or semi-gloss finishes because they resist moisture and are easier to wipe clean. Matt paint can absorb moisture and mark more easily in these spaces.

Question 9

Do you supply the paint or do I need to buy it?

Accepted Answer

Most of the time we organise the paint for you so you don’t have to worry about working out quantities or the right products.

Once colours and finishes are confirmed, we take a small deposit and purchase the paint on your behalf from our suppliers. This ensures the correct products are used and everything is ready before the job starts.

If you’d prefer to purchase the paint yourself, that’s also fine — we’re happy to advise on the exact products and amounts needed.

Question 10

Do I need to move furniture before painting?

Accepted Answer

We ask that small or valuable items be removed beforehand. We can help move larger furniture and will cover everything carefully with drop sheets.

Question 11

How do you protect floors and surfaces?

Accepted Answer

We use professional drop sheets, masking, and careful preparation to protect floors, furniture, and fixtures.

Preparation and protection are a big part of a quality paint job.

Question 12

Do you do preparation work like sanding and patching?

Accepted Answer

Yes. Preparation is one of the most important parts of a professional paint job and it’s where a lot of the quality comes from.

Before painting we inspect the surfaces and carry out the preparation needed, which may include filling holes or cracks, sanding rough areas, sealing stains, and priming surfaces where required.

Good preparation helps the paint adhere properly, improves the final finish, and makes the paint job last much longer. Skipping these steps can lead to peeling, uneven surfaces, or paint failing earlier than it should.

Every home is a little different, especially older homes, so we take the time to prepare the surfaces properly before applying the finish coats.

Question 13

Do you paint new builds?

Accepted Answer

Yes. We have experience painting new homes and can also advise on paint finishes and areas where different coatings may perform better (for example bathrooms and high-traffic areas).

HEARTH PAINTING